This Privacy Policy provides all relevant information about the use we make of “PARTICIPA” App users’ personal data.
We are entirely open and transparent about what we do with your personal data so that you understand the implications of the uses or your rights in relation to your data.
We permanently make all the information in this Privacy Policy available to you to be checked whenever you like.
Our company ABS Informática S.L., with Tax Id Code number -CIF B59383596, registered offices at Calle Alaba 140-144 3-3 08018 Barcelona, Spain, phone 934 864 600 and e-mail TIC@ABSIS.ES and we have regulated and undertake the processing and protection of the data you provide us through the App as Data Controller.
When you download and use PARTICIPA we will need to process the following data:
We shall process your personal data for the following purposes:
| PURPOSE |
| 1.- We need to know your Digital Identity or “Mobile ID” to identify your mobile as the device that has installed the application and therefore from where the notices will be sent to the entity in charge of their management and to which notices about events, news, etc. can be sent. |
| 2.- We will need to know your geolocation to locate incidents and notices reported to the management entity. |
| 3.- We will need to know your mobile phone number in order to be able to inform you via SMS on the progress made in the resolution of the notices reported. |
| 4.- We will need to know your email address so that we can inform you via e-mail on the progress in the resolution of the notices reported. |
[1] This information is optional and is only requested when a notice is sent from the application
[2] This information is optional and is only requested when a notice is sent from the application
The legal basis that allows us to process your personal data depends on the purpose of processing, as detailed below:
| Purpose | Entitlement |
| 1. Identifying your mobile device | We believe that we have a legitimate interest to know your mobile device identifier as necessary data for the entity managing the system to be able to send directly to your device (push message) certain communications of potential interest to you (events, news or progress in the notices sent) |
| 2. Knowing your mobile phone number | Your mobile phone number is a useful datum to enable the system managing entity to text you (via SMS) certain communications of potential interest to you (events, news or progress in the notices sent) |
| 3. Knowing your email address | Your email address is a useful datum to enable the system managing entity to email you (via email) certain communications of potential interest to you (events, news or progress in the notices sent) |
| 4. Reporting the geographical location of incidents and notices addressed to the managing entity. | We believe that the processing of these data is for your benefit because it allows us to provide you with a suitable and optimal service. |
The time your data is kept shall depend on the purposes of their processing:
| Purpose | Retention term |
| 1. Identification details for your mobile device | We shall keep this information for as long as needed in order to deal with your requests or as long as the organisation needs to send notices to your mobile. |
| 2. Reporting the geographical location of incidents and notices addressed to the managing entity. | We shall process your data for as long as needed in order to deal with your requests. |
| 3. Mobile phone number | We shall keep this information for as long as needed in order to deal with your requests or as long as the organisation needs to send notices to your mobile. |
| 4. Email address | We shall keep this information for as long as needed in order to deal with your requests or as long as the organisation needs to send notices to your mobile. |
Notwithstanding the fact that we process your data for the time strictly necessary to fulfil the relevant purpose, we shall then keep them properly stored and protected for as long as any possible liabilities arising from their processing may arise, in compliance with the regulations in force at all times. Once the possible actions have expired, we shall proceed to their deletion.
In order to fulfil the purposes specified in this Privacy Policy, access to the mentioned data needs to be given to the organisation responsible for managing the notices reported to them or the events or activities which you might be interested in.
Regardless of the purpose or the legal basis for processing your data, you have the following rights:
| RIGHTS | |
| Right of Access | Anyone is entitled to obtain confirmation about whether ABS Informática SL is processing personal data concerning you or not.
You are also entitled to obtain clear, transparent and easy-to-understand information about how we use your personal data and about your rights. You are also entitled to access your personal data, as well as to obtain a copy of your personal data subject to processing. To exercise this right, please contact us by any of the means specified below. |
| Right of rectification | You are entitled to request the rectification of inaccurate or no longer valid data or to have them completed when they are incomplete or, where appropriate, to request deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
To exercise this right, please contact us by any of the means specified below. |
| Right to erasure (Right to be Forgotten) | In certain circumstances, you have the right to have your personal data erased or deleted, while this right is not absolute, as we may have legal or legitimate reasons to keep them.
To exercise this right, please contact us by any of the means specified below. |
| Right to restrict processing | In certain circumstances, you may request a restriction on the processing of your data, in which case we shall only keep them to exercise or defend claims.
In certain circumstances, and for reasons related to your particular situation, the data may only be processed, with the exception of retention thereof, with your permission, or for the formulation, exercise or defence of claims, with a view to the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member State. To exercise this right, please contact us by any of the means specified below. |
| Right to withdraw consent at any time in cases of consent-based data processing. | You are entitled to withdraw your consent to the processing of your personal data when the processing is based on your consent. Withdrawal of consent shall not affect the lawfulness of processing based on consent prior to withdrawal thereof.
To exercise this right, please contact us by any of the means specified below. |
| Right to data portability | You are entitled to relocate, copy or transfer data from our database to another database. This right may only be exercised in respect of data provided by you, where the processing is based on the execution of a contract or on your consent and the processing is carried out by automated means.
To exercise this right, please contact us by any of the means specified below. |
| Right to file complaints with a supervisory authority | You are entitled to file a complaint with the Spanish Data Protection Agency (www.agpd.es) with regard to the privacy and data protection practices of ABS Informática SL, as well as in the event of failing to obtain a satisfactory response from ABS Informática SL in the exercise of the above rights. |
| How can you contact us to exercise your rights? | |
| To exercise any of the rights described above, you can write to us at the following address:
Identity: ABS Informática S.L. Postal address: Calle Alaba 140-144 3-3 08018 Barcelona, Spain Telephone: 934 864 600 E-mail: tic@absis.es Data Protection officer (DPO): dpd@abis.es |
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If you provide us with personal data belonging to third parties, you guarantee that you have informed them about the purposes and the how we need to process their personal data.
We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do so, we shall notify you through the App (for example, through a banner, pop-up or push notification). In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or we introduce any interactive improvement, given that it is always available on our corporate website (https://www.berger-levrault.com/es/).
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