Business, Education – Higher Education, Municipalities and public administrations CMMS and Asset Management

CARL Flash, a mobile service requests application for external stakeholders

Designed for external stakeholders, the service requests management solution CARL Flash is used to create service requests to ensure seamless integration with CARL Source CMMS.

With simple usability that is fully oriented to the general public, CARL Flash is a multiplatform (tablet, phone or PC), customizable, multimedia application.

For users

CARL Flash, a mobile application for external stakeholders (residents of a building, citizens of a community, nurses, physicians, visitors, etc.) to create service requests:

• Create requests for services, site operations or new work: report an outage, leak, pothole, temperature variance or vandalism; request a move, new equipment, etc.;

• Capture images or videos to document the request;

• Accept or refuse completed work.

With CARL Flash, everyone can easily access the information they need and use.

For Departments

CARL Flash speeds up, simplifies and ensures the traceability of service requests, from creation to closing a service request using CARL Source or CARL Touch.

CARL Flash makes it possible to geolocate requests, avoid multiple requests and facilitate the detection of emergencies when several people report the same problem.

The service requests management solution CARL Flash enhances the visibility and quality of work done by the responsible department.

Features and modules

CARL | Berger-Levrault Software Suite

The CARL | Berger-Levrault suite of maintenance and asset management software − CMMS/EAM – has remained a world-leading solution for more than 30 years. Our next-generation software perfectly meets innovation expectations and new computer-aided maintenance management requirements. The solution easily adapts to an organization’s size, regardless of industry, and comes in several versions, depending on the type of equipment or facilities managed.

EXPLORE THE SUITE OF SOFTWARE SOLUTIONS

Professional Services

Berger-Levrault’s professional services team is there to support you: from helping to define your needs, to configuring the software, to ensuring it is fully adopted by users. Our subject matter experts are ready to help you drive efficiency, and give you better control and greater visibility over your operations.

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