The science event “International Conference on Tangible, Embedded, and Embodied Interaction” (TEI) was held in February 2020 in Sydney, Australia.

This international conference about tangible, embedded and embodied interaction addresses the issues of human-computer interaction, novel tools and technologies, interactive art and user experience.

The work presented at this event focuses on how computing can connect atoms and bits to integrated interactive systems where humans can manipulate digital data directly with their hands, movements and body. This conference provides a unique forum for exchanging ideas and presenting innovative work through talks, interactive exhibits, demonstrations, hands-on workshops, posters, art installations and performances.

In a context where museums are competing with the entertainment industry to attract and retain an ever-growing audience, one way to make it more attractive is to personalize the visits according to visitors’ preferences.

In order to respond to this challenge, Stéphanie REY, a doctoral student in the Research and Development department of Berger-Levrault, presented two projects carried out as part of her thesis on the personalization of museum visits.

Her research work aims to meet the needs of two types of stakeholders: the museum professionals and the visitors.

  • Project 1: How to help museum professionals design personalized itineraries which take into account the subtlety and diversity of visitor profiles?

An iterative and user-centered design process was conducted in three stages in collaboration with 13 professionals from six museums. This analysis led to the emergence of the first main obstacle: the most complicated task for museum professionals is to explore their design space in which integrates all the possible visitor profiles. To tackle this, a visualization of this multidimensional design space was proposed with six types of potential interactions. Following the analysis of their advantages and limitations and based on a pilot study with two museum professionals, leads emerged for the future design of a tool to assist in the creation of personalized visits.

  • Project 2: How to help visitors choose and follow the itinerary that corresponds to them so that they understand and master the personalization?

Build Your Own Hercules was designed and implemented following a user-centered design approach with visitors and museum professionals. This tangible prototype helps groups of visitors and individuals choose a visit according to their characteristics and desires. A pilot study conducted at the Saint-Raymond Museum gave an initial idea of what the groups of visitors thought of the prototype of Build Your Own Hercules in terms of the ease of use, satisfaction and interest.

This research work won Stéphaine Rey the prize of the best demonstration at the Interaction Homme Machine (IHM) 2019 Conference.

Find out more about the scientific publications:

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